Which shipping methods do you use?
UPS Ground is our standard and preferred shipping method more most orders; occasionally we will use USPS if it will reach our customers quicker. You can choose to expedite your shipping during checkout if standard UPS Ground isn’t quick enough.
Signature UPS Delivery:
UPS often require a signature for delivery. If you choose to have your order delivered to your home or office, you must be available to accept deliver for some cases. It is UPS’s discretion if they will leave a package without the signature.
Please provide us with a valid shipping phone number on the shipping address in the event you need to be reached to arrange delivery.
If you are not available to sign for your order and a notice is left, delivery is not considered to be late. Shipping charges will not be refunded if you are not available to sign for your package and delivery was attempted on the scheduled delivery date.
GetPersonalizedPencils.com is not responsible for shipping delays or loss of goods caused by the carrier, customs departments, or any other outside influence. All merchandise becomes the property of the purchaser at the time of shipment.
We ship from various manufacturing facilities throughout the United States. If your order contains multiple items, these items may arrive in separate shipments. If you have further questions or concerns regarding shipping, please don't hesitate to contact customer care for assistance. Please be advised that we are unable to ship orders to PO or APO boxes at this time.
Weekend and Holiday Delivery:
Orders will be delivered Monday - Friday (excluding holidays). Packages are not delivered on most holidays, Saturday or Sunday.
Alaska and Hawaii:
Shipping method and delivery time may vary for packages shipped to Alaska and Hawaii. UPS Ground and 3-Day shipping is not available.
We do our best to get your order shipped as fast as possible, actual delivery time ultimately depends upon the shipping company. Please contact us should you have a special timeframe or delivery requirement, and we will help determine the best shipping method for your circumstances.
Do you ship internationally? Yes we do ship internationally using standard UPS international service types. Please contact us for a freight estimate before putting your order through online.